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Get in through Open desk, on the round card (Manage → Schedule). At the top are attendance and the Courts button, which opens the court map. Below, the round’s matches grouped by turn (“Turn 1”, “Turn 2”…): each card shows who is playing, the court, the state and the button for the next action.
Desk screen with the Courts button, attendance with eight players and the 0 of 8 counter, and the matches of turns 1, 2 and 3, each in the Open state with the Call buttonDesk screen with the Courts button, attendance with eight players and the 0 of 8 counter, and the matches of turns 1, 2 and 3, each in the Open state with the Call button

The desk just opened: attendance at the top and the matches grouped by turn, all still Open.

Each match goes through these states:

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Attendance

As players arrive, tap their name — tapping again unmarks it. The counter shows how many are already at the venue. It is only a check-in: it does not change the bracket, the draw or the standings. With more than 24 players the section opens collapsed: just the counter, the search (Search athlete) and a See all button that opens the full attendance screen, organized by turn.

Marking attendance and mapping the courts, in 45 seconds.

Attendance block with the 7 of 8 counter: seven names highlighted and one, Ana, still greyed outAttendance block with the 7 of 8 counter: seven names highlighted and one, Ana, still greyed out

Seven of eight at the venue: whoever has arrived is highlighted.

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Court map

Tap Courts. Each turn has one match per court — “Court 1”, “Court 2”…: say which club court each one is (in the example, Court 1 is Centre Court and Court 2 is Covered Court). Without the map, the call goes out with no location and the player does not know where to go. The map belongs to the round (and to each category, when the competition has more than one); you can change it at any time.
Courts for this round dialog, with the hint Say which club court each grid court is and two selectors, Court 1 set to Centre Court and Court 2 set to Covered Court, and the OK buttonCourts for this round dialog, with the hint Say which club court each grid court is and two selectors, Court 1 set to Centre Court and Court 2 set to Covered Court, and the OK button

Courts for this round: each grid court points to a club court.

With the map done, each card shows its court. What makes a match Ready is attendance, not the map: the current matches with all players present turn Ready. You can call an Open match too; if it has no court yet, Call asks for the court in a menu.
Desk with attendance 7 of 8 and the matches by turn: in turn 1, the Centre Court match is Ready, with the Call button highlighted, and the Covered Court match, with the absent player, is OpenDesk with attendance 7 of 8 and the matches by turn: in turn 1, the Centre Court match is Ready, with the Call button highlighted, and the Covered Court match, with the absent player, is Open

With attendance marked: Ready where all players are present; the match of the player who has not arrived stays Open.

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The routine of each match

Call, start, follow the score and finish, in 50 seconds.

1

Call

Tap Call. The match’s players get a full-screen alert on their phone, with the court, the partner and the opponents — and a notification, if the app is closed. The state becomes Called and the card shows how long ago. From then until the match finishes, the court shows as In use when you pick a court for another match.
2

Start

When they are on court, tap Start. The match becomes On court and the desk starts timing it. If a player still had the alert open, it closes on its own.
3

Live score (optional)

Keep the running score game by game with the card’s + and − buttons; New set opens the next set. Players and anyone following the competition see it live. The score follows the match format (sets, games, tie-break) and does not let you go past the limit.
4

Finished

Tap Finished. The desk opens the result form already filled in: the start and end times it recorded and the score you kept. Check it, adjust what you need and complete it. The match closes, the standings update and you are back at the desk.
Turn 1 card in the Called state, on Centre Court, 0 min ago, with the Start, Change court and Undo buttonsTurn 1 card in the Called state, on Centre Court, 0 min ago, with the Start, Change court and Undo buttons

Called: Start, Change court and Undo.

Turn 1 card in the On court state, with the score 6–3 and the buttons to add and remove games on each side, New set, Finished and Change courtTurn 1 card in the On court state, with the score 6–3 and the buttons to add and remove games on each side, New set, Finished and Change court

On court: the running score game by game, and the Finished and Change court buttons.

Enter result form at the Score step, with the first set already filled in 6–3 for Pedro and Rafael against Carolina and JamesEnter result form at the Score step, with the first set already filled in 6–3 for Pedro and Rafael against Carolina and James

After Finished: the result form arrives with the score kept at the desk.

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By category or by court

With one or two courts, the desk is the list by turn you saw above. With three or four courts, on a wide screen, it widens into a grid: one turn per row, one court per column. On a narrow screen it goes back to the list. With more than one category (or group), the desk splits the matches by category, with a filter at the top (All categories, or just one). The View selector switches to By court: a grid with one column per club court and all categories together — the view of someone looking at the venue, not at the table. It depends on the court map; with many courts, the grid scrolls sideways. In formats without turns (World Cup, Super 12, knockout), the desk lists the matches by state: On court, Called, Ready, Open and Finished.
Two operators, one desk. The owner, administrators and assistants can open the desk at the same time, on different devices — what one does shows up on the other’s screen. If someone changes the same match before you do, the desk warns you: “This match was already changed by someone else.”
Something went wrong? See Troubleshooting.